Windows 7: Problem Steps Recorder

Sometimes reporting a problem to the technical support is a problem of it self. Inconsistencies of statement, information lost between the conversation or you are just to lazy to post a screenshot (well, like me). With Windows 7: PSR, you can now record your screen activity and export it as a mht file!

I was browsing and found a good evening readable material from E7 but my eyes are too tired to stare at the monitor and read the lengthy post, but hey its worth reading so I say, screen reader! oookkeyy John, where is the text reader? Oh yea there is one on excel! Do you guys know about that? well most of the people I know, don’t know about this cool trick where you can copy text and paste it to excel then let em read it for you! What I would do is record my action and hopefully I can show this to them.

To access PSR, I would go to the run (Win + R) then type ”psr”.

 

On the PSR, click start recording and viola! its already recording each click that you make and creates screenshots of it. You would also know that your actions are being recorded by the red dot..

 

So after recording, click stop and it opens a save file dialog box and exports the report on a zip file.

The tool is really straight forward, unzip the mht file and open it on a browser.

There, my own tutorial / problem recording of how to use speak cells on excel that is recorded by PSR. Cool huh?!

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johndelizo

I'm John and in the daytime I am the Chief Technology Officer of VFTS.NET - a consulting firm that specializes on development and deployment of business solutions created with .NET framework on Windows platform and Windows infrastructure projects. I am a core member of the Philippine Windows Users Group, a contributor at the Microsoft Philippines Community forums and I regularly conduct technical sessions as well as other Microsoft technology events. I am a Microsoft Most Valuable Professional in the Cloud and Datacenter Management Technical Expertise but away from any keyboard I spend hours reading books, travel, explore, and being busy with my dog named Floppy.

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