Windows 7: Problem Steps Recorder

Sometimes reporting a problem to the technical support is a problem of it self. Inconsistencies of statement, information lost between the conversation or you are just to lazy to post a screenshot (well, like me). With Windows 7: PSR, you can now record your screen activity and export it as a mht file!

I was browsing and found a good evening readable material from E7 but my eyes are too tired to stare at the monitor and read the lengthy post, but hey its worth reading so I say, screen reader! oookkeyy John, where is the text reader? Oh yea there is one on excel! Do you guys know about that? well most of the people I know, don’t know about this cool trick where you can copy text and paste it to excel then let em read it for you! What I would do is record my action and hopefully I can show this to them.

To access PSR, I would go to the run (Win + R) then type ”psr”.


On the PSR, click start recording and viola! its already recording each click that you make and creates screenshots of it. You would also know that your actions are being recorded by the red dot..


So after recording, click stop and it opens a save file dialog box and exports the report on a zip file.

The tool is really straight forward, unzip the mht file and open it on a browser.

There, my own tutorial / problem recording of how to use speak cells on excel that is recorded by PSR. Cool huh?!


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John is currently creating digital assets that protects people and their future, a technical trainer and a full time geek specializing on development and deployment of innovations created with .NET framework on Windows platform as well as Windows infrastructure projects. He is the primary contact of the Philippine Windows Users Group, a contributor at the Microsoft Philippines Community forums and regularly conducts community sessions as well as other Microsoft technology events. John owns the Busy Saving The World Techblog.

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