files necessary to run the Office Customization Tool were not found. Run Setup from the installation point of a qualifying product


I have deployed office before, but is there something that I am missing? Is it because of the smell of the pizzas being cooked downstairs?

This KB (951339) : is not very useful. I got to make this work! And now.

So I remember this thing by PHIWUG MVP’s post on our facebook page:

Lets go back to the TechNet article, Office Customization Tool (OCT) in Office 2013.

The OCT is available only with volume licensed versions of Windows Installer-based Office 2013, Office 2010, and the 2007 Office system. To determine whether an Office 2013 installation is a volume licensed version, check the Office 2013 installation disk to see whether it contains a folder named Admin. If the Admin folder exists, the disk is a volume license edition. If the Admin folder does not exist, the disk is a retail edition.


Somebody is sleepy and downloaded the wrong ISO.


So I searched the internet and found this":


The OCT files are located in the Admin folder under the x86 (32-bit) and x64 (64-bit) folders, respectively. Download the appropriate file depending on whether you have 32-bit or 64-bit Office installed. Copy the entire \Admin folder into the folder that contains the installation image you are customizing.


Download the installer, then run.


Choose a destination directory (like unzipping) and then copy the admin folder to the office install folder.


Run Setup.exe /admin again and… tadahhhh..


Now, back to my deployment lab! Cheers!


Published by


John is currently creating digital assets that protects people and their future, a technical trainer and a full time geek specializing on development and deployment of innovations created with .NET framework on Windows platform as well as Windows infrastructure projects. He is the primary contact of the Philippine Windows Users Group, a contributor at the Microsoft Philippines Community forums and regularly conducts community sessions as well as other Microsoft technology events. John owns the Busy Saving The World Techblog.

7 thoughts on “files necessary to run the Office Customization Tool were not found. Run Setup from the installation point of a qualifying product”

  1. Hello there! This post could not be written any better!
    Reading through this post reminds me of my previous room mate!
    He always kept talking about this. I will forward this write-up to
    him. Fairly certain he will have a good read.
    Many thanks for sharing!

  2. I do not even know how I stopped up right here, but
    I thought this post was good. I don’t recognise who you are but definitely you’re going to a famous blogger if you
    happen to aren’t already. Cheers!

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s