files necessary to run the Office Customization Tool were not found. Run Setup from the installation point of a qualifying product


I have deployed office before, but is there something that I am missing? Is it because of the smell of the pizzas being cooked downstairs?

This KB (951339) : is not very useful. I got to make this work! And now.

So I remember this thing by PHIWUG MVP’s post on our facebook page:

Lets go back to the TechNet article, Office Customization Tool (OCT) in Office 2013.

The OCT is available only with volume licensed versions of Windows Installer-based Office 2013, Office 2010, and the 2007 Office system. To determine whether an Office 2013 installation is a volume licensed version, check the Office 2013 installation disk to see whether it contains a folder named Admin. If the Admin folder exists, the disk is a volume license edition. If the Admin folder does not exist, the disk is a retail edition.


Somebody is sleepy and downloaded the wrong ISO.


So I searched the internet and found this":


The OCT files are located in the Admin folder under the x86 (32-bit) and x64 (64-bit) folders, respectively. Download the appropriate file depending on whether you have 32-bit or 64-bit Office installed. Copy the entire \Admin folder into the folder that contains the installation image you are customizing.


Download the installer, then run.


Choose a destination directory (like unzipping) and then copy the admin folder to the office install folder.


Run Setup.exe /admin again and… tadahhhh..


Now, back to my deployment lab! Cheers!


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I'm John and in the daytime I am the Chief Technology Officer of VFTS.NET - a consulting firm that specializes on development and deployment of business solutions created with .NET framework on Windows platform and Windows infrastructure projects. I am a core member of the Philippine Windows Users Group, a contributor at the Microsoft Philippines Community forums and I regularly conduct technical sessions as well as other Microsoft technology events. I am a Microsoft Most Valuable Professional in the Cloud and Datacenter Management Technical Expertise but away from any keyboard I spend hours reading books, travel, explore, and being busy with my dog named Floppy.

7 thoughts on “files necessary to run the Office Customization Tool were not found. Run Setup from the installation point of a qualifying product”

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